Sales and Refund Terms and Conditions ("Terms")
Effective As Of: November 14, 2023
Thanks for shopping with us at Strawbale.com and Straw Bale Resources LLC (SBR). As with any shopping experience, there are terms and conditions that apply to transactions on Strawbale.com. We’ll be as concise as we can. The main thing to remember is that by making a purchase on Strawbale.com, you agree to the terms set forth below along with SBR’s Privacy Policy, Disclaimer, and Terms of Use.
These Sales and Refund Terms and Conditions (the “Terms”) represent an agreement between you and Straw Bale Resources LLC, a Colorado limited liability company (“SBR,” “us” or “we”), and govern your use of any products or services that you purchase from us.
By using making a purchase with us, you acknowledge that you have read, understood, and agree to these Terms.
Table of Contents
Changes To Terms
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately. Your purchase following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.
No Refunds
All sales are final, and we do not offer any money-back guarantees unless otherwise specified by the below Terms. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances.
General workshop Participant refund policy
Deposits and tuition are non-refundable. All sales are final. Because organizing these events is a significant undertaking with many moving pieces, and planning, and involves many people, we maintain this policy.
That said, if you are unable to attend the workshop location and date that you originally selected, we will gladly work with you to transfer, or credit, your deposit/tuition towards a future workshop (assuming there is a future workshop.) You must contact us before the start date of your initially scheduled workshop purchase for this credit to be issued. Your tuition credit would be valid for one (1) year from the start date of your original workshop for events led by Timbo and Dainella.
Alternatively, you can transfer your tuition to another person to attend in your place if that is your preference.
We reserve the right to cancel a workshop if need be, although we work hard not to do that!
This is something that we work hard to avoid and is rare in the overall schedule of events. That said, because there are elements of the workshop that are outside of our control (acts of God, COVID, etc.), there is always a slight chance that it could happen. If it were to occur, we would offer you the following options to choose from:
- Switch your deposit/tuition to another workshop location in the current year’s schedule.
- Transfer, or credit, your deposit/tuition to a location in the following year’s schedule.
- Receive a full refund for your deposit/tuition. Cancellation of a workshop is the only situation in which the non-refundable deposit/tuition becomes refundable.
Online Courses, Programs, and Associated Materials
Lifetime Access To Learning Center Course
Instant download video customers
For the sale of certain products listed below, we provide a money-back guarantee. That money-back guarantee is governed by the following terms.
Instant Download Videos: If you’re not satisfied with our videos for any reason, the instant download videos are refundable for 30 days. Please ensure that your internet connection speed is fast enough to download all the footage. To do so, go to www.SpeedTest.net and make sure that your download speeds are a MINIMUM of 5mbps. If they are any slower than that, your videos likely won’t download.
You may request your money back by emailing [email protected], include information about the product you purchased, the date of the purchase, and the email and name associated with the purchase. We will promptly issue an instruction to our payment processor to issue the refund. SBR does not control its payment processor and will not be able to expedite any refunds.
If you receive a refund of any purchase through this money-back guarantee, you shall immediately cease using the material and shall destroy all copies of the information provided to you. Any customer may redeem a money-back guarantee from us only once for a product and/or service that the customer purchases.
Consulting, On-site Training, And Support packages
Our Consulting Services, On-Site Trainings, and Support Packages are non-refundable. All sales are final.
Stock Floor Plan Customers
All sales are final. Returns are not accepted on Plans.
These Plans have been prepared to meet generally accepted professional standards and practices in effect at the time they were created and have been developed without knowledge or reference to a specific site or geographical area. Because local and state building regulations vary widely and are subject to change, providing conformance of the Plans with the requirements of each specific jurisdiction is impossible.
Therefore, these plans are for informational purposes only and may need modifications to meet compliance with local requirements and building site needs. It is the purchasers’ and his/her designer, architect, engineer, and/or builder’s responsibility to know and build with current codes and regulations in the jurisdiction governing the project.
Any use of this information for construction without adaptation to changes and codes, standards, site conditions, site suitability, consultation with a locally licensed architect, engineer, and/or design professional, and other factors is at your sole risk.
Stock Plans License and requirements of use
Upon purchase, SBR grants you a limited, non-exclusive license to use the Plans to build a structure one time, and one time only, and to modify and reproduce the Plans solely to the extent required for purposes of satisfying your specific needs and/or to meet the requirements of specific building codes, ordinances, and regulations applicable to your project. Further, you agree that you may not: (i) reuse the Plans, (ii) transfer, assign, or sublicense the Plans, (iii) sell, or authorize anyone else to sell the Plans.
Finally, you agree to: (a) have the Plans reviewed and approved by a locally licensed professional designer or engineer and comply with all applicable building codes, ordinances, and regulations before commencing construction, and (b) maintain and cause your builder and other contractors involved in construction to maintain sufficient construction liability and other insurance coverages necessary to cover the replacement value of your project and to satisfy your obligations under these Terms.
Stock Plans Disclaimer of warranties
YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE PLANS, WHICH ARE PROVIDED “AS-IS.” STRAW BALE RESOURCES, LLC AND THE ARCHITECT OR DESIGNER OF THE PLANS DISCLAIM ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY OR FITNESS OF PURPOSE OF THE CONTENT OR USE OF PLANS.
Stock Plans Limitation of liability and indemnification
Plans purchaser agrees that Straw Bale Resources, LLC and the architect or designers of the Plans shall not be liable for direct, incidental, special, consequential, or indirect damages of any kind, including but not limited to injury, loss of life, or loss of anticipated profits, business opportunity, or other economic loss arising out of the use of the Plans.
The purchasers agree to defend and indemnify Straw Bale Resources, LLC and the architect or designers of the Plans for all claims, costs, losses, or damages resulting from the use of this information and these Plans.
Merch - Soft & Hard Goods Customers
All sales are final. Exchanges are not accepted at this time. In case of receipt of a damaged or defective item, please direct questions to [email protected].
Miscellaneous
These Terms represent the entire agreement between you and with respect to the subject matter hereof, and supersede any and all prior understandings, statements or representations, whether electronic, oral or written, regarding such subject matter. You may not assign these Terms or any of your rights hereunder, nor delegate any of your obligations hereunder. These Terms will be governed by the laws of the United States of America and the State of Colorado, without regard to conflict of laws rules. The parties consent to have any action or dispute between them resolved exclusively in the state courts of Colorado located in the City of Salida, Chaffee County, Colorado, or where required, in the Federal District Court for the District of Colorado located in the City and County of Denver.
Please direct all notices or questions regarding these Sales and Refunds Terms and Conditions to [email protected].